At Valencia Cosmetica, we are committed to your satisfaction and confident in the effectiveness of our hair growth products. To ensure your peace of mind, we offer a 90-Day Money-Back Guarantee.

If you use our products as prescribed and do not see the desired results, you may be eligible for a full refund. To qualify, we kindly ask you to follow these steps:

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1. Document Your Journey: Take clear before and after pictures showing your progress over the 90 days of consistent use. This will help us better understand your experience.

2. Follow Product Instructions: Ensure that you use the products as directed for the full 90-day period.

 

If you meet these criteria and are still unsatisfied, simply contact our customer support team within 10 days after completing the 90-day trial period. Include your documentation (photos and proof of purchase) in your request, and we’ll process your refund promptly.

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Additional Notes:

• Shipping fees are non-refundable.

• Refunds are only applicable for first-time purchases of a single product.

• Returns without proper documentation may not be approved.

We stand behind our products and are here to support your journey to healthier, fuller hair. If you have any questions about this policy, please don’t hesitate to contact us at info@valenciacosmetica or give us live chat via the chat box.